1. Reservation Changes: To change the date of your diving activity or course, please do so at least 3 days before the scheduled date. Changes made within 3 days of the activity will incur a 10% administrative fee based on the deposit. Once a date change is confirmed, you must inform us of your new preferred date and time within 7 days. Failure to do so will be considered a cancellation, and the deposit will not be refunded or applied toward rescheduling.If the e-learning materials have already been issued, the course material fee is non-refundable. 2. Weather Conditions: In cases of typhoons, poor sea conditions, government-declared class/work suspensions, or marine warnings, you may reschedule or receive a full refund. 3. Personal Reasons: If you experience an injury, illness, or any personal condition that prevents you from diving within 3 days of the activity, please provide a doctor’s note. Upon verification, you may reschedule for free or transfer the booking to someone else. If the condition is serious and will prevent diving for more than one year, a full refund of the deposit will be granted.